For console users, playing The Crew with a wheel currently leaves a lot to be desired, to say the least. During my initial playthrough, I experienced severe dead zone, not to mention a loss of force feedback at certain intervals. Apparently this is an issue exclusive to the console versions – the PC version is unaffected.
Thankfully, Thrustmaster has identified these issues and are working with Ivory Tower to develop a patch to compat them.
Until then, Thrustmaster has suggested the following steps to optimise the wheel compatibility. Be aware that you have to scroll to the separate "Wheel Options" section in the options, as apposed to the controls options which contain similar settings that only apply to pads.
# Fixing definitively the “Steering Issue = wheel does not turn correctly by default”
2) Exit the smartphone and save options.
# Fixing temporarily the “Force Feedback Issues = loss of Force Feedback effects each time you exit HEADQUARTERS or a STREET CAR TUNER”
2) The Force Feedback effects will work again (until you return to Headquarters or a Street Car Tuner).